
Situation: A client in the education sector came to Optimus when they realized how disorganized and inefficient their IT Architecture was. For one, their E-mail and Website were continuously going down. SPAM and slow Internet were also constant issues. Upon review of the existing infrastructure it was found that their hardware and software were out of date and could not handle the day to day load requirements. The customer required our consulting planning skills to recommend and help implement a stable and reliable network.
Our Approach: Our approach to solving a big implementation issue such as this begins with developing a well thought out Implementation Plan. Optimus analyzed the entire school’s network and provided a complete IT plan to address all current issues and prepare the school for future growth. We know that implementing new programs and hardware can be a huge nuisance and extremely frustrating. Optimus helped the client to relieve the frustration with our professional installation and implementation processes.
With the help of one of our partners, we were able to change over to a more reliable Internet Service Provider that also provided enhanced SPAM filtering solutions.
Results: The integration of the company’s network put employees at ease due to its reliability and increased speed. The network can now quickly adapt to the rapid pace of technological change as it can be improved and updated continuously. The stability of the Internet allows the students parents to access all important information.
Customer Quote: “There is a lot to be said about the staff at Optimus Tech Solutions. Not only were they friendly and knowledgeable, but they immediately understood our operation and our needs. They definitely exceeded expectations not only with the services they provided but also in their commitment to making our business operations more productive.”